57 Technology Hires at 93% Close Rate — Multi-Year Talent Partnership for a Tech Services Firm - Helium

OVERVIEW

A leading Australian technology services provider needed more than a recruiter — they needed a talent partner capable of shaping their workforce for sustained growth. Faced with aggressive targets, new markets and a tight talent pool, they engaged Omnia to become embedded in their growth strategy across executive, contingent and project-based hiring.

Client Story

Strategy and Priorities:

Find a partner who could go beyond filling roles — contributing to workforce strategy, representation and long-term growth planning across Australia and the Philippines.

Modernize the retail banking experience to retain younger demographics and increase daily app engagement.

Digital Priorities:

Access executive search and contract hiring at scale, blending domestic and offshore talent to support expansion cost-effectively.

Shift from a purely transactional utility to a proactive financial advisory tool.

The Challenge:

Aggressive growth targets, new capabilities needed fast, and a global talent market that made building the right team extremely difficult.

Our Collaboration:

What started as an executive search trial became a multi-year, integrated partnership spanning executive, contingent and project-based hiring.

We partnered with the bank’s digital and data science teams to design and validate an AI-driven homepage that anticipates user needs and provides tailored financial guidance.

CONTEXT

The Challenge

Specialising in secure connectivity, cloud and managed IT, they hit an inflection point in 2021: aggressive growth targets, the need for new capabilities across Australia and the Philippines, and a tight global talent market. Their leadership knew they needed more than a transactional recruiter — they needed a talent engine capable of scaling with the business and shaping its workforce for the future. Someone who understood the business, not just the role.

OUR EXPERTISE

Omnia was engaged through an executive search trial in 2022. The quality of outcomes cemented the relationship quickly — and what began as a single engagement expanded into a fully integrated partnership across executive search, contingent hiring and project-based hiring.

How we helped

The Solution

Strategic enterprise placement

Multi-source pipeline development

Placed leaders and contributors across all key executive functions — acting as a trusted growth partner, not a transactional recruiting service.

Built robust data ingestion pipelines connecting cloud platforms, CRM databases and legacy batch systems — standardising ETL/ELT processes across the organisation.

Significant volume delivered

Cloud data warehouse

Successfully completed 35 new hires and 22 contract extensions in 2024–2025 across business-critical job families.

Designed and deployed a scalable AWS and Snowflake architecture capable of processing billions of annual transactions — with optimised storage and compute separation for cost efficiency.

Executive search success

Data model harmonisation

Delivered two successful Executive Searches for C-suite roles — including CEO, CSO, CFO, COO and CISO — with a 93% close rate.

Developed a high-fidelity mobile prototype featuring predictive ML spending insights, Gen-AI chat support, and dynamic UI modules.

Long-term partnership

Secure data sharing

Built a Board and C-suite relationship anchored to long-term commitment — acting as a trusted corporate partner in strategic workforce planning.

Validated the AI-driven features through extensive qualitative user testing, ensuring the algorithms felt helpful rather than intrusive.

IMPACT

Trial to transformation.

93%

Close rate on critical hires

30%

Interview-to-hire conversion rate

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