Case Study
Project-Based Hiring to Drive Multi-Year Growth for a Tech Services Client
The Challenge
The client is a leading Australian technology services provider specialising in secure connectivity, cloud, and managed IT solutions. In 2021, they faced an inflection point: aggressive growth targets, a need for new capabilities across Australia and the Philippines, and a tight global talent market. Their leadership knew they needed a partner that could do more than fill roles – they needed a talent engine capable of scaling with the business and shaping its workforce for the future.
Our Expertise
In 2022, we were engaged through an initial Executive Search trial. Success quickly cemented the relationship, expanding into a multi-year, integrated partnership across executive, contingent, and project-based hiring.
The Solution
Strategic Enterprise Placement
Placed leaders and contributors across all key executive functions (CEO, CSO, CFO, COO, CISO), embedding recruitment as a growth lever rather than a transactional service.Significant Volume Delivered (2024-2025)
Successfully completed 35 new hires and 22 contract extensions across critical job families.Executive Search Success
Delivered two successful Executive Searches for business-critical leadership appointments.
Augmentation & Cost Efficiency
Implemented a blended workforce model (Australia + Philippines talent pools) to enhance scalability and achieve significant cost savings.
Diversity Improvement
Executed targeted actions to improve representation and balance across various functions.High-Level Executive Trust
Achieved Board and C-suite alignment, establishing the recruitment team as a trusted corporate partner in strategic workforce planning.Long-Term Partnership
Established a relationship built on long-term commitment focused on supporting the client’s continuous growth journey.Our Impact
This partnership evolved from trial to transformation, embedding us into the client’s operating rhythm as a trusted extension of HR and leadership. Project metrics such as a 93% close rate and 30% interview-to-hire conversion demonstrate precision alongside volume. The client gained access to the best of the market without wasting time on mismatched profiles.
As the client continues its growth trajectory, we remain central to their workforce strategy, delivering on-demand capability, contingent hiring, and executive search that directly align with corporate objectives.
Related insights
27 Oct 2025
Setting Up a Secure Workflow Automation for Government Compliance
An independent authority responsible for the regulation of the Australian financial services industry required a secure, scalable solution to automate a critical, legislatively mandated workflow.
