Case Study
Setting Up a Secure Workflow Automation for Government Compliance
The Challenge
An independent authority responsible for the regulation of the Australian financial services industry required a secure, scalable solution to automate a critical, legislatively mandated workflow. The process involved producing thousands of customised documents for external entities within a fixed two-week window each August.
Originally manual and resource-intensive, the workflow became unmanageable following the inclusion of new product types and increased data complexity. With reputational and compliance risks at stake, the client needed a rapid solution that could be delivered in less than three months, operate within its Microsoft 365 and Azure environment, and meet strict internal governance and audit requirements.
Our Expertise
We partnered with the client to design and implement a secure, Microsoft-based workflow automation platform to support the regulator’s legislated performance testing process. Delivered within 12 weeks using agile methods and structured stakeholder engagement, the solution enabled the client to meet tight regulatory deadlines with confidence.
The Solution
Platform Utilisation
The solution was built over three sprints, leveraging the client’s existing Microsoft 365 environment (SharePoint, Azure, Power Automate).
Document Management & Security
Used SharePoint and Azure for secure, centralised document storage and to enforce role-based access for both internal teams and external delegates.Workflow Automation
Implemented Power Automate to drive end-to-end workflows for generating, reviewing, approving, and dispatching thousands of performance testing documents.Collaboration and Governance
Utilised Microsoft 365 integration to streamline collaboration, reduce duplication, and align with existing governance and identity controls.Risk Elimination & Enhancement
A key enhancement involved replacing a high-risk, manually constructed master spreadsheet with a structured data model in Microsoft Dataverse, which eliminated operational risks, improved performance, and enabled robust auditability and future automation.The Impact
Across both phases, the solution replaced inefficient manual tasks with governed, repeatable workflows — improving productivity, data integrity, and regulatory assurance in a high-stakes Commonwealth setting.
The solution significantly reduced manual effort, improved accuracy, and lowered operational risk, enabling the client to complete its annual regulatory process in a fraction of the time, meet legislated deadlines with confidence, and scale its capability for future reform.
Related insights
27 Oct 2025
Setting Up a Secure Workflow Automation for Government Compliance
An independent authority responsible for the regulation of the Australian financial services industry required a secure, scalable solution to automate a critical, legislatively mandated workflow.
